Partners

Partnering with Khayati | خيّاطيPartner Guidelines & E-Sign

Welcome to the Khayati | خيّاطي online tailoring marketplace for connecting skilled tailors, designers, and fashion vendors with customers.

Vendor Guidelines

Everything you need to know about listing, commissions, quality standards, payments, and how to partner with Khayati.

01

How the Platform Listings Work

By joining Khayati | خيّاطي, vendors get a chance to sell on the company’s online platform to a large customer base. Vendors allow the company to feature their:

  • Shop name, logo, and profiles
  • Photography, offers, and services
  • Pricing and availability
02

Commission and Charges

First 3 months free: A new vendor will have their first three (3) months free — no commission charged once their account verification is completed.

  • Transparent pricing: Any charges, commission, or fees for using the company’s platform will be communicated and mutually agreed upon by both parties before launching on the website.
03

Vendors’ Roles

To maintain an excellent reputation, Khayati requires partners to meet the following standards:

  • Providing accurate information about their company and having valid licenses in the UAE
  • Ensuring exceptional craftsmanship and quality of products and sizes
  • Clarifying what the customer wants and ensuring all measurements are correct
  • Completing the ordered goods within the specified time
  • Ensuring the products are not prohibited, genuine, and legal
04

Payments and Mode of Payments

Customer payments are handled and managed by Khayati | خيّاطي, which offers various modes of payment. The company also provides systematic processes for payouts to vendors when the customer completes payment and delivery of goods is complete.

05

Quality Assurance, Returns, and Alterations

Vendors must give customer support by handling complaints, returns, and alterations of their goods. Vendors must ensure customers are not disappointed with the products they purchase, and must inform clients about what returns or alterations can be handled before any orders are made.

06

Customer’s Privacy and Confidentiality

Customer contact information provided by the company must not be shared or used for other purposes. Vendors must not contact the customer directly outside the platform or share the client’s personal information.

Electronic partner signature

Sign the Partnering with Khayati agreement electronically using this open-source style e-sign pad. Your signature is stored on this device as proof of acknowledgment.

Draw your signature

How to work with us

Ready to partner with Khayati?

Any business that meets the above requirements and has valid documents to operate in the UAE can apply to join by filling out the application form or contacting our support team.